Privacy Policy

How we collect, use, and protect your information

Last updated: December 2025

Best Kettle Australia ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bestkettle.com.au (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide to us when you:

  • Fill out a contact form on our website
  • Subscribe to our newsletter (if applicable)
  • Participate in surveys or promotions
  • Send us an email or other communication

This information may include your name, email address, and any other information you choose to provide.

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

  • Your IP address
  • Browser type and version
  • Operating system
  • Pages you visit on our Site
  • Time and date of your visit
  • Time spent on pages
  • Referring website addresses

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our Site. Cookies are small data files stored on your device that help us improve your experience and our services.

Types of cookies we may use:

  • Essential Cookies: Required for the Site to function properly
  • Analytics Cookies: Help us understand how visitors interact with our Site
  • Advertising Cookies: Used to deliver relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Site may not function properly.

How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide and maintain our Site
  • To respond to your inquiries and communications
  • To improve our Site and content
  • To analyse usage patterns and trends
  • To send periodic emails regarding our content (with your consent)
  • To detect and prevent fraud or other harmful activities

Third-Party Services

Amazon Associates Program

Best Kettle Australia is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon product links on our Site, Amazon may collect information as described in their privacy policy.

Analytics Services

We may use third-party analytics services, such as Google Analytics, to help us understand how visitors use our Site. These services may collect information about your use of our Site, including your IP address, and may set cookies to track user activity.

Advertising

We may display third-party advertisements on our Site. These advertisers may use cookies and similar technologies to collect information about your visits to our Site and other websites to provide relevant advertisements.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With service providers who assist us in operating our Site
  • To comply with legal obligations
  • To protect our rights, property, or safety
  • With your consent

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law and the Australian Privacy Principles (APPs), you have rights regarding your personal information, including:

  • The right to access your personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to opt-out of marketing communications

To exercise these rights, please contact us using the details provided below.

Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Australian Privacy Complaints

If you are not satisfied with our response to your privacy concerns, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.